In this section, the USER will find all the information regarding the legal terms and conditions that govern the relationship between users and us, as the party responsible for this website. As a user, it is important that you are aware of these terms before continuing to browse. NG10, as the party responsible for this website, undertakes to process the information of our users and clients with full guarantees and to comply with the national and European requirements that govern the collection and use of our users’ personal data. This website therefore strictly complies with the GDPR (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE, Law 34/2002, of 11 July, on information society services and electronic commerce.

GENERAL CONDITIONS OF USE

These General Conditions govern the use (including mere access) of the pages of the website making up the website www.ng10.es, including the contents and services made available through them. Any person who accesses the website www.ng10.es (“User”) agrees to be bound by the General Conditions in force at any given time on the www.ng10.es portal.

PERSONAL DATA WE COLLECT AND HOW WE DO IT

Read Privacy Policy

COMMITMENTS AND OBLIGATIONS OF USERS

The User is informed, and accepts, that access to this website does not in any way imply the start of a commercial relationship with www.ng10.es. The user thus undertakes to use the website, its services and contents without contravening current legislation, good faith and public order.

The use of the website for unlawful or harmful purposes, or that may in any way cause damage or prevent the normal functioning of the website, is prohibited. With respect to the contents of this website, the following is prohibited:

• Their reproduction, distribution or modification, in whole or in part, unless authorised by their legitimate owners;
• Any infringement of the rights of the provider or of the legitimate owners;
• Their use for commercial or advertising purposes.

In the use of the website www.ng10.es, the User undertakes not to engage in any conduct that could damage the image, interests and rights of www.ng10.es or third parties, or that could damage, disable or overload the www.ng10.es portal, or that would prevent, in any way, the normal use of the website. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, www.ng10.es cannot guarantee the absence of viruses or other elements that may cause alterations to the User’s computer systems (software and hardware) or to their electronic documents and files contained therein.

SECURITY MEASURES

The personal data communicated by the user to www.ng10.es may be stored in automated or non-automated databases, the ownership of which corresponds exclusively to www.ng10.es, which assumes all the technical, organisational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of the current data protection regulations.

The communication between users and www.ng10.es uses a secure channel, and the data transmitted are encrypted thanks to https protocols; we therefore guarantee the best security conditions to ensure the confidentiality of users.

CLAIMS

www.ng10.es informs that complaint forms are available to users and clients. The User may make complaints by requesting their complaint form or by sending an email to ng10@www.ng10.es indicating their full name, the service and/or product purchased and stating the reasons for their complaint.

The user/buyer may notify us of the complaint, either by email to: ng10@www.ng10.es, attaching the following complaint form if desired: The service/product: Purchased on: User’s name: User’s address: User’s signature (only if submitted on paper): Date: Reason for the complaint:

DISPUTE RESOLUTION PLATFORM

In case it may be of interest to you, to submit your complaints you may also use the dispute resolution platform provided by the European Commission, available at the following link: http://ec.europa.eu/consumers/odr/

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the modality of making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of www.ng10.es, are expressly prohibited. The user undertakes to respect the Intellectual and Industrial Property rights owned by www.ng10.es.

The user acknowledges and accepts that the entire website, containing without limitation the text, software, contents (including their structure, selection, arrangement and presentation), podcast, photographs, audiovisual material and graphics, is protected by trademarks, copyright and other legitimate rights, in accordance with the international treaties to which Spain is a party and other property rights and laws of Spain. In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content on the website, they must notify www.ng10.es of this circumstance, indicating:

• Personal data of the interested party holding the allegedly infringed rights, or indicating the representation by which they act in the event that the complaint is filed by a third party other than the interested party.
• Indicating the contents protected by intellectual property rights and their location on the website, the accreditation of the intellectual property rights indicated and an express declaration in which the interested party takes responsibility for the accuracy of the information provided in the notification.

EXTERNAL LINKS

The pages of the website www.ng10.es may provide links to other websites of their own and to contents that are the property of third parties. The sole purpose of the links is to provide the User with the possibility of accessing such links. www.ng10.es is in no case responsible for the results that may arise for the User from access to such links.

Likewise, within this site the user will find pages, promotions and affiliate programmes that access the browsing habits of users to establish profiles. This information is always anonymous and the user is not identified.

The information provided on these sponsored Sites or affiliate links is subject to the privacy policies used on said Sites and will not be subject to this privacy policy. We therefore strongly recommend that Users review the privacy policies of affiliate links in detail.

The User who intends to establish any technical linking device from their website to the www.ng10.es portal must obtain the prior written authorisation of www.ng10.es. The establishment of the link does not in any case imply the existence of a relationship between www.ng10.es and the owner of the site on which the link is established, nor the acceptance or approval by www.ng10.es of its contents or services.

COMMENTS POLICY

On our website, comments are allowed to enrich the content and make enquiries. Comments that are not related to the subject of this website, that include defamation, grievances, insults, personal attacks or disrespect in general towards the author or other members, will not be accepted. Comments containing obviously misleading or false information will also be deleted, as well as comments containing personal information, such as, for example, private addresses or telephone numbers, that violate our data protection policy.

Likewise, comments created solely for promotional purposes of a website, person or group, and anything that may be considered spam in general, will be rejected.

Anonymous comments are not allowed, nor are those made by the same person under different nicknames. Comments that attempt to force a debate or a stance by another user will also not be considered.

EXCLUSION OF WARRANTIES AND LIABILITY

The Provider grants no warranty and is in no case liable for damages of any kind that may arise from:

• The lack of availability, maintenance and effective operation of the website, or of its services and contents;
• The existence of viruses, malicious or harmful programs in the contents;
• Unlawful, negligent, fraudulent use or use contrary to this Legal Notice;
• The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.

The provider is in no way liable for any damages that may arise from the illegal or improper use of this website.

APPLICABLE LAW AND JURISDICTION

In general, the relations between www.ng10.es and the Users of its telematic services present on this website are subject to Spanish legislation and jurisdiction and to its courts.

CONTACT

In the event that any User has any questions about these legal Conditions or any comment about the www.ng10.es portal, please contact ng10@www.ng10.es

On behalf of the team at NG10, we thank you for the time spent reading this Legal Notice.